Support: Call (949) 567-7030
Support Hours: Mon-Fri 8 am to 5 pm Pacific Time
v7support@birchstreetsystems.com

       
       
Level I Training   HSM Online Training

Level II Training   Level I Training
 
Level III Training

Questions?
 

This training covers:

  • Chapter 1 - Getting Started
  • Chapter 2 - System Navigation
  • Chapter 3 - Searching Catalogs
  • Chapter 4 - Order Guides
  • Chapter 5 - Purchase Orders
  • Chapter 6 - Submitting Purchase Orders to Suppliers
  • Chapter 7 - Add New Suppliers
  • Chapter 8 - Glossary
Level I Reference Guide
(click here to download)

This guide is designed to be used by Team Members who have completed the on-line training course. The material covered during the on-line training is reflected in the enclosed reference guide.

The Reference Guide is in PDF format, which requires Adobe Acrobat Reader.
Don't Have Acrobat Reader?


    Level II Training  
 

This training covers:

  • Chapter 1   - Getting Started
  • Chapter 2   - System Navigation
  • Chapter 3   - Searching Catalogs
  • Chapter 4   - Order Guides
  • Chapter 5   - Purchase Orders
  • Chapter 6   - Declining Checkbook and Budget Management
  • Chapter 7   - Electronic PO Approval Process
  • Chapter 8   - Submitting Purchase Orders to Suppliers
  • Chapter 9   - Receiving
  • Chapter 10 - Reconciliation
  • Chapter 11 - Add New Suppliers
  • Chapter 12 - Reports
  • Chapter 13 - Glossary
Level II Reference Guide
(click here to download)

The document download may take a few minutes to download due to itís size.

This guide is designed to be used by Team Members who have completed the on-line training course. The material covered during the on-line training is reflected in the enclosed reference guide.

The Reference Guide is in PDF format, which requires Adobe Acrobat Reader.
Don't Have Acrobat Reader?


 
   
 
Level III Training
   
    

This training covers:

  • Request For Quote (RFQ)
  • Change Order Process
  • Advanced Reports
 

 

   


Questions?

Please contact your HSM Regional Office if you have any questions about Level I, II, or III training.
   
Office Telephone E-mail
HSM-Central
312-924-2280 hsm_ce@hilton.com

States: (DC, IL, IN, IA, KS, MD, MI, MN, MO, NE, OH, PA, SD, VA, WV, WI)

 

HSM-Hawaii
808-947-7866 hsm_hi@hilton.com

States: (HI)

 

HSM-Northeast
212-261-5800 hsm_ne@hilton.com

States: (CT, DE, ME, MA, NH, NJ, NY, RI, VT)

 

HSM-Southeast
901-374-6104 hsm_se@hilton.com

States: (AL, AR, FL, GA, KY, LA, MS, NC, SC, TN)

 

HSM-Southwest
602-640-1390 hsm_sw@hilton.com

States: (AZ, CO, NV, NM, OK, TX, UT)

 

HSM-West
310-205-4440  hsm_we@hilton.com

States: (AK, CA, ID, MT, OR, WA, WY)